Privacy Policy

Last updated: December 2025

1. Introduction

Bytefreezer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security data recording and analytics platform.

2. Information We Collect

Account Information

• Email address
• Name (optional)
• Company name (optional)
• Authentication credentials

Usage Data

• Log data and access times
• Feature usage statistics
• Error reports and diagnostics

Customer Data (BYOB Model)

With our Bring Your Own Bucket (BYOB) model, your security data is stored directly in your own S3-compatible storage. We do not have access to or store your security data on our infrastructure unless you choose our managed compute option.

3. How We Use Your Information

• To provide and maintain our service
• To authenticate and authorize access
• To communicate with you about your account
• To improve our platform and develop new features
• To comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your account information. Your security data remains in your own storage infrastructure under your control.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your consent

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

7. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements. Our BYOB model ensures you maintain control over your data location and processing.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@bytefreezer.com